For our two wheeled compatriots, to provide an exemplary sales and service facility where customer satisfaction is paramount, through prompt, professional, empathetic, consistent and committed performance.
Upon entering EUROTUNE'S Uriarra rd premises the first thing that you will notice is that you have not walked into a SUPERMARKET or a DEPARTMENT store. Here is a proper little motorcycle shop, oozing warmth and affection for the thoroughbreds on display. This is not the place to be for the non committed, purely flirting with the lifestyle. Within these walls there is an understanding which reaches out to the heritage of a bygone era; to riding when its cold; to riding when its hot; putting up with the discomforts and relishing the pleasures.
The next thing that you will notice, upon arrival in our home, is the lack of pressure. We should like to welcome you to join us in our great community of riders, which are our extended family. Our commitment to all our visitors and guests is to make the transition of welcome as much fun as we possibly can.
Helen Whigham...When you first walk through the doors at Eurotune Motorcycles the first person you are likely to meet will be Helen. That is an immediate bit of good luck, because you will just have met one of the motorcycle industry stalwarts. A lady with nearly 30 years of experience in motorcycle sales and as a parts interpreter, fully qualified and certified to level 3. (At Eurotune we take our expirience and qualifications seriously).As a keen motorcyclist Helen has the expirience which comes from having owned a Moto Guzzi V50 MkIII for over 20 years, and a Triumph Bonneville since 2004.She has worked with BMW, Moto Guzzi,Ducati,Laverda, Royal Enfield, Husquvarna, Sea Doo personal watercraft and assorted other brands,so there is no point playing a game of motorcycle parts trivia with her; it's a fine invitation to a severe flogging! There is nothing Helen enjoys more than spending time with her friends and having a yarn. It is amazing how many of those tall tales revolve around her experiences with motorcycles, so it is not surprising to find that she delights in her work and can be found most of the time at Eurotune. If you haven't had the good fortune to meet Helen yet, better get your act into gear, do yourself a favour and drop in for a chat, (and maybe a new motorcycle as well?)With the vast understanding which her experience has given her, she is a great person to discus accessories and clothing with. She knows what is rubbish and avoids it like the plague: Knows the life expectancy of what she deals in and prides herself in the integrity to give an honest opinion even to the detriment of a potential sale. Her simple philosophy on what she does is to make sure that everybody she deals with gets her best! ![]() | Robert Douglas...At Eurotune we have always considered ourselves young at heart, and at the moment the youngest in our team is Robert. Thank god he is with us! It is amazing how the enthusiasm of somebody a little younger can be infectious. When Anders has a major meltdown with his I-Pod, it's Robert to the rescue! When Helen can't paste a thingy onto the whatsee, it's the brilliance of an uncluttered mind grown up with PC technology which comes to the rescue. Although the relative newcomer to the fold, Robert is now into his seventh year at Eurotune and has completed the challenging task of becoming a fully qualified Motorcycle Technician. Along the way he has been guided by the best, and experienced and participated in TRIUMPH factory based technical and sales training. He has got right amongst all the great stuff we at Eurotune get up too, including motorcycle rallies, music festivals, ride days and celebrations of all kinds. Due to the incredible range of type and complexity of repair work and restoration undertaken in the Eurotune workshop, Robert has the experience and knowledge some technicians never achieve. ![]() Apart from a great technical aptitude Robert is also endowed with a great heart and bags of integrity. With the knowledge he has acquired and the continuing irrepressible enthusiasm he exhibits, Robert is an invaluable part of our team, and another great reason to come into Eurotune and talk motorcycles. |